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Hotel sales training in 2011: what different approaches can we take to rejuvenate and re-energize our sales teams to sell?
2011 年 1 月 26 日 根据Leora H Lanz与Jennifer Coyle
Why Is Upselling Important? How Can Hotels Improve Revenue Directly from the Front Desk? (阅读文章)
The importance of upselling at the front desk has increased over recent years due in large part to the changing methods of booking rooms. A well-managed upselling program can benefit all parties involved if done correctly.
2011 年 1 月 10 日 根据Leora H Lanz与Jennifer Coyle
Bringing T.L.C. to the R.F.P. (阅读文章)
Has the personalized hotel sales process become more the exception than the norm? We need to know how to better sell and respond to cut through the competitive clutter.
2010 年 8 月 6 日 根据Leora H Lanz与Jennifer Coyle